Refund & Cancellation Policy

GOPROMINO sells credits and prompt unlocks. These are digital items — there are no physical products, shipping, or delivery timelines.

Credits are added to your account balance and are used to unlock prompts. Unused credits remain in your account.

Unlocking a prompt immediately reveals its hidden text and consumes credits. Because the content is delivered at the moment of unlock, an unlock is generally final.

If credits were charged in error, or a technical fault prevented you from receiving what you paid for, we will review the situation and correct it where appropriate.

Use the Help page for guidance on account, credit, and unlock questions. Include the relevant transaction details so the request can be reviewed.

This policy may be updated as purchasing options are finalized. The current version always appears on this page.